Shipping policy
Shipping Policy
At GlowVera, we are committed to delivering your order quickly, safely, and reliably.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped on weekends or public holidays.
During high-demand periods, processing times may be slightly extended.
Shipping Times
Estimated delivery times:
- Australia: 5–10 business days
- United States & Canada: 7–12 business days
- United Kingdom & Europe: 7–12 business days
- Rest of World: 8–15 business days
Please note that these are estimates and may vary depending on your location and external factors.
Shipping Costs
Shipping rates are calculated at checkout based on your location.
We may offer free shipping promotions on selected orders or minimum spend thresholds.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow 1–3 days for tracking updates to appear.
Delays
While we aim to deliver within the estimated timeframe, delays may occur due to:
- Customs processing
- Carrier delays
- High shipping volumes
GlowVera is not responsible for delays caused by external courier services.
Incorrect Address
Please ensure your shipping details are correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
If your package is marked as delivered but not received, please contact the shipping carrier first.
If you still need assistance, contact us and we will do our best to help.
Contact Us
For any shipping-related questions, please contact our support team at:
Aligntech26@gmail.com